It’s all about Security . . . . .

April 30th, 2010

Se-cur-i-ty. . . .  check it out in the dictionary, electronic or otherwise. The dictionary’s definition of security is:  freedom from risk or danger, safety.  If you are looking for a company to provide paper shredding services in Maine, New Hampshire, or Vermont that can help you manage your sensitive and confidential information, security is of utmost importance.

But what does security really mean?  At SecureRMS security is a cultural value that is interwoven into everything that we do in regards to meeting customer’s needs for confidential information destruction and paper shredding in Maine, New Hampshire, and Vermont.

So, it is not just our 7 year background checks and security screenings for all employees, it is not just our secure facility that has 16 video cameras covering all aspects of the operation, it is not just the locked security bins that are delivered to customer’s locations by uniformed Customer Service Drivers in our GPS monitored trucks, it is not just the automatic alerts we get if our truck should go off route or stay at a stop too long, it is not just the software that we use to track customer’s bar coded bins from when they are delivered empty and scanned, picked up full with documents and scanned, arrive at our secure facility where they are weighed and scanned, it is not just the  shredding of the confidential documents to 5/16” in width ( twice as small as the industry standard of 5/8”) and the Certificate of Destruction that customers receive after their documents have been destroyed, it is not just the recycling of the shredded paper by a domestic recycler who guarantees that the materials won’t be shipped offshore, and it is not just our 32 step Chain of Custody and our extensive policies and procedures and practices  that meet or exceed independent, third party, AAA certification standards for the confidential information destruction industry, and it is not just how these policies and procedures are implemented, applied, and reviewed in regular operational and security meetings with employees.

So what does security really mean if you are looking for paper shredding services in Maine, New Hampshire, and Vermont? At SecureRMS, the combination of all these things, all these individual components, is woven together to provide an environment, attitude, and culture at SecureRMS where security and freedom from risk for our customers is always paramount and our foremost objective.

To put it plainly, we treat your confidential documents like they are our own confidential documents.

Paper Shredding Companies in Maine, New Hampshire, and Vermont… What’s the Difference?

March 2nd, 2010

There are over 20 companies offering paper shredding, document destruction, or confidential information destruction services in the tri-state area of Maine, New Hampshire, and Vermont.  How are these paper shredding companies different?  Do they provide the same types of services?  What is their “value-added” component?

Most paper shredding companies provide on-site document destruction services whereby a large truck comes to a customer’s location and shreds their documents on the street or in a parking lot while the truck idles.  Other paper shredding companies offer off-site document destruction in various types of buildings and facilities.

While on-site paper shredding is often advertised as being the most “secure” way to handle customer’s information, this is not necessarily so.  Any document destruction service is only as secure as its adherence to its policies and procedures, nationally recognized certification standards, the type and quality of its employee screening methods, its monitoring systems, and ultimately how this system of checks and balances is implemented on a daily basis.  For example, having a customer’s confidential information sitting on a sidewalk with people walking by while it is waiting to be shredded by an “on-site” paper shredding service isn’t necessarily the most secure way to do things.

At Secure Records Management Systems (SecureRMS) we provide fully secure, off-site paper shredding and confidential information destruction services. Our policies and procedures meet certification standards from the National Association for Information Destruction (NAID), the national, independent, third party verification, and accreditation agency for the information destruction industry.  Our employees go through rigorous background and security checks and training under the supervision of our Chief Security Officer and Production Manager who has over 20 years experience in the Government Intelligence arena.

We provide a variety of bins and containers to customers at no charge where they place their materials for paper shredding.  These attractive bins are fully enclosed, locked, bar coded, and scanned into our document destruction system when they are delivered and when they are serviced. Our fully equipped and GPS monitored trucks that are used for servicing customers are on rigid routes and delivery schedules, have automatic alerts that signal us should a truck go off route, and are kept locked at all times.

Our secure paper shredding facility is fully monitored by 11 video surveillance cameras covering every aspect of the document destruction process and ensuring that there are no blind spots in the facility.  Customer’s confidential information is shredded to 5/16” in width, twice as small as the 5/8” industry standard. Our chain of custody starts at our secure facility, goes to our GPS monitored trucks, to the locked, bar-coded, and computer tracked bins at the customer’s location, back to the secure paper shredding facility, to a video-taped document destruction process, and ends when the shredded paper is baled, sold to a domestic paper mill, and recycled into tissue and other paper products.

Our quality assurance program is interwoven into every aspect of our processes and includes daily, monthly, and surprise inspections, annual audits, and reviews at all levels of the organization.  This multifaceted approach ensures that the comprehensive system of security measures will provide the highest level of confidentiality and customer service.

Finally, let’s talk about the “value-added” component. In addition to providing jobs for people with disabilities, all proceeds of paper shredding and document destruction from SecureRMS are used to provide programs and housing for developmentally disabled members of our community. SecureRMS is a social enterprise of Waban Projects, a 501-C3 non-profit social services agency located in Maine. Waban has successfully provided services to children and adults with developmental disabilities for over 40 years. Every year, Waban provides essential services to over 1,000 adults and children with special needs.

SecureRMS delivers three things: high quality and secure paper shredding services, superior customer service, and employment opportunities for people with disabilities. Need more information about the difference between paper shredding companies in Maine, New Hampshire, and Vermont? Check out our website at  or contact us at

What is a Social Enterprise?

January 5th, 2010

How does an organization whose primary purpose is to provide services that meet essential social needs address today’s financial realities that include limited resources and reduced funding?  What steps can an agency take to diversify its funding streams and break its dependence on government and other “soft” revenue sources?

 Some organizations are choosing to apply market-based strategies and form businesses that generate profit to help further and financially support their social goals. Others are operating enterprises that provide employment and other opportunities to individuals with disadvantaged backgrounds and vulnerable circumstances.  Both of these are models of a social enterprise.

Waban is an organization in southern Maine that has been providing services to children and adults with developmental disabilities for over 40 years. Faced with funding reductions from government sources that threatened the sustainability of its programs and recognizing that there were dozens of people with disabilities who wanted to work but in a good economy would have great difficulty finding a job and in this economy would never get a job, Waban decided to do something about it.

 To that end, Waban has formed Secure Records Management Systems, a confidential information destruction company that provides employment opportunities for people with disabilities and channels all of its proceeds to support Waban’s mission of providing essential services and programs for children and adults with developmental or other disabilities.

 By forming this social enterprise, Waban has chosen not to be a victim and helplessly watch the eroding of its services; Waban has chosen to take its destiny into its own hands.  Paraphrasing the words of the esteemed business and management thinker Peter Drucker, “The best way to predict the future is to invent it”.

Secure Records
Management Systems

5 Dunaway Drive
Sanford Maine 04073
Telephone 207-636-5700
Toll Free 1-877-235-7471
Fax 877-850-9078